Integrated Accessibility Standard

Information and Communications Standard

Helping People with Disabilities Stay Safe

The requirement:

All obligated organizations prepare emergency procedures, plans or public safety information and makes the information available to the public, the obligated organization shall provide the information in an accessible format or with appropriate communication supports, as soon as practicable, upon request.

Obligated organizations have to prepare emergency procedures, plans or public safety information and make the information available to the public shall meet the requirements of this section by January 1, 2012.

The best way to address this question is to can help you make information accessible so everyone has the information they need to stay safe.  This means that all information is available in a variety of formats (i.e., large print, Braille, closed captioning).

Make sure that everybody is taking into account a person’s disability when communicating emergency plans to a person/employee.  It is also important to have evidence that all staff change the usual method of communication to meet the needs of customers and employees.

Is there anything else that could be done to ensure that a company can check YES to this third question?


If you are interested in learning more about Accessibility for Ontarians with Disabilities Act (AODA) or how to make accessibility a natural part of your business through the application of Corporate Social Responsibility, please contact Sandra Broekhof @ 416-503-1035 or sandra_broekhof@sympatico.ca or visit www.accessibilitycompliance.ca