Monday, February 23, 2015

Integrated Accessibility Standard

Within in the disability community, there is a large discussion around how many organizations are not in compliance with the AODA customer service standard and have not begun planning for compliance with the Integrated Accessibility Standard.  I thought I would review each of the questions to help you ensure you are in compliance.  I am discussing the requirements for the Integrated Accessibility Standard.  Please let me know how far in compliance you are.

Training:  What is different? 

The New Integrated Accessibility Standard has to provide training in all parts of the new standard, i.e., Information and Communication, Transportation and Employment.  This has to be done by the designated dates.  The one thing that is different is that each organization has to provide training in the Ontario Human Rights Code.  In particular, the Human Rights Code training has to include the parts that pertain to people with disabilities. 

This training has to be provided to all employees, volunteers and all people who participate in developing your company’s policies as well as all people who provide goods, services or facilities on behalf of your company. 

The training can be personalized to your company’s needs.  This training has to be appropriate to the duties of employment, volunteers and other persons.  This training has to be done as soon as practicable and ongoing as changes to the policies continue.  This training should be on-going as barriers to people with disabilities are removed or prevented. 

Each company has to keep a record of training providing the dates of training, what was covered and the number of individuals which training was provided.  This part of training has to be done by January 1, 2014 for large organizations. 

How will these changes to training requirements change/update your training plan for compliance with the Integrated Accessibility Standard?


If you are interested in learning more about Accessibility for Ontarians with Disabilities Act (AODA) or how to make accessibility a natural part of your business through the application of Corporate Social Responsibility, please contact Sandra Broekhof @ 416-579-1035 or sandra_broekhof@sympatico.ca or visit www.accessibilitycompliance.ca

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