Friday, March 17, 2017

Marketing with accessibility in mind: a guide to inclusive design



Digital accessibility is everyone’s responsibility. Even if it is not your immediate responsibility to ensure that your organization’s website and web content are in an accessible format, you should still have a general understanding of what digital accessibility means. For example, do you know how colour use of a website can affect the experience of someone with a disability?
You should also be aware of any accessibility regulations that apply to your organization. In Ontario, the Information and Communications Standard under the Accessibility for Ontarians with Disabilities Act was introduced to help Ontario businesses and organizations make their information accessible for people with disabilities. In terms of digital accessibility, Ontario requires organizations with 50 or more employees to make new websites and web content launched accessible according to the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.0. 

What about social media? If you do any marketing on platforms such as Facebook and LinkedIn, do you have to ensure that the content is in an accessible format? The short answer: no, you do not. The law only applies to content that you control.
Accessibility is not just about complying with the law. It’s also about giving consumers with disabilities the opportunity to use or buy your services. Did you know that people with disabilities in Canada have an estimated spending power of $25 billion per yea?
If you are not including consumers with disabilities as part of your target audience, you may be losing out on a lot of business.
What digital barriers is your organization removing to help people with disabilities?
If you are interested in learning more about Accessibility for Ontarians with Disabilities Act (AODA) or how to make accessibility a natural part of your business through the application of Corporate Social Responsibility, please contact Sandra Broekhof @ 416-579-1035 or sandra_broekhof@sympatico.ca

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